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Exceptional Service

Exceptional Service
Nov 13

Build Client Trust to Win in ANY Market (even today’s!)

 Posted by
Matt Ross

oday’s homebuyers and sellers are not looking for the same agents that they may have looked for over the last 3 years (available across town to open a door 2 mins ago); they’re looking for trustworthy guidance from a reliable source. Building that trust is not necessarily easy, but it is straightforward.

Exceptional Service
Dec 7

10 Questions to ask your seller before listing the property

 Posted by
Staci Jackson

Coordinating showings for listings has never been fun. In the luxury market, for example, listing agents have always known that open houses are for crowds and private tours are for privacy. With occupied listings, coordinating tours around the owner’s schedule (or their tenants’) has always been a headache. But in 2020, we’re seeing a perfect storm of compounding and complicating factors: limited inventory and low interest rates have led to strong sellers’ markets across many regions while restrictions introduced to suppress Covid-19 limit the number of buyers that can visit a listing at any given time.

Exceptional Service
Aug 19

Building Your Digital Presence in the Real Estate World - Part II

 Posted by
Staci Jackson

Jason Cassity is a member of SDAR’s “40 Under 40,” a Padres MLB Team Premier Club Agent, and an Instagram influencer. He frequently shares crucial tips for growing your Instagram account; much of this post is based on his talk at REALTOR® Mastery Summit.

Exceptional Service
Aug 12

Building Your Digital Presence in the Real Estate World - Part I

 Posted by
Staci Jackson

Branding is everything when it comes to making yourself stand out in the real estate business. From printed materials to digital presence, it’s crucial to craft a consistent brand that connects with your intended audience and aligns with your personal goals. Jon Krabbe, President and Co-Founder of Agent Image, walks us through three important foundations for an outstanding web presence. Based on his talk at REALTOR® Mastery Summit.

Exceptional Service
Apr 13

7 ways to bolster your community while supporting “Safer-at-Home” practices

 Posted by
Matt Ross

For most agents, the current “new normal” lifestyle of staying home and only venturing out for essentials has been a totally radical change. Agents and Brokers are some of the most well-connected members of the community and the sudden halt of drop-bys, coffee meetings, open houses, and networking events has been a shock to the system personally and professionally. Our team has curated 7 ways you can support and connect with your community in the era of social distancing.

Exceptional Service
Apr 9

6 simple (and free) reminders for connecting with your clients in the coronavirus era

 Posted by
Matt Ross

For most agents, the current “new normal” lifestyle of staying home and only venturing out for essentials has been a totally radical change. Agents and Brokers are some of the most well-connected members of the community and the sudden halt of drop-bys, coffee meetings, open houses, and networking events has been a shock to the system personally and professionally. Our team has curated 6 ways you can connect with your clients, today, for free.

Exceptional Service
Nov 20

Survive & Thrive - Part 1

 Posted by
Matt Ross

At C.A.R.'s REimagine conference, we had the opportunity to hear from some of Side's top teams. Their insights were too concise and actionable to keep to ourselves!

Exceptional Service
Nov 2

How real estate professionals can provide memorable service like the Ritz-Carlton

 Posted by
Heather Watkins

Customer service is one of the most important aspects of your real estate business, but it can be one of the last things one thinks about. Learn from the best today!

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